June 18, 2024
Posted:
June 18, 2024
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Fulfillment Clerk
Description
Do you love to compete? Are you hungry for achievement? Are you an ‘A’ player? Do you want to work with other ‘A’ players? For a company where culture is nurtured and managed as a critical source of advantage? Where every employee knows and cares about direction and strategy?
AML Oceanographic has clocked average annual growth of more than 20% over the past 8 years. How? Most importantly, we’ve built a team that provides outstanding service and truly cares about our customers. AML has a market reputation for two things:
- Going to the ends of the earth to make our customers successful, and
- Bringing fresh ideas to an established market
We manufacture ocean sensing solutions – sensors, instrumentation, and deployment systems – for business and government customers on all seven continents. As a hi-tech business, our technical team includes experts and engineers with experience in the acoustic, mechanical, electrical, software, and embedded software domains. We operate from locations at either end of Canada: Halifax (Dartmouth) on the Atlantic Coast, and Victoria on the Pacific Coast.
At AML, we do things a bit differently. Think daily huddles. Think Rockefeller Habits, Scaling Up, and the One Page Plan. Think town hall meetings with on-the-fly question & answer sessions. If you are familiar with these concepts - or they interest you - then you might be a fit for AML.
Mission of this role is: Deliver high quality products on time
The Order Fulfillment team is very customer focused and a critical component of being highly responsive to customer needs. As part of this dynamic team you would have the opportunity to learn skills spanning across order processing, fulfillment, and shipping.
If you enjoy getting things done right the first time, paying attention to details, and want to learn and grow skills related to orders and logistics then this is the perfect position for you!
Functional Accountabilities
- Process, fulfill and ship all orders assigned for the week more than 96% of the time, without compromising on quality. Identify any schedule issues in advance.
- Constantly strive to improve quality, and ensure records are accurate. Out of the box product failures are < 1%.
- Proactively provide assistance to team members to achieve the weekly department goals.
- Promotes AML's culture and supports team members. Embraces change with excitement and passion.
- Internal advocate for customer needs, seize opportunities for customer delight.
- Highly aware of health and safety hazards. Proactively identifies health and safety concerns and assists with resolution. Holds themself and others accountable for adhering to safe work practices.
- Identifies and helps implement at least one opportunity for improvement each quarter.
Competencies & Strengths
- Ability to learn how to fulfill and ship orders internationally. Can perform quality checks and prepare shipping documentation.
- An aptitude for meticulous, detail oriented work. Ability to identify and resolve quality issues.
- Can use a computer effectively and learn various software programs, this includes ERP aspects pertaining to shipping and fulfillment. Able to align physical and electronic records.
- Can communicate effectively in a clear, concise, and professional manner; both written and verbal. Responsive to the needs of internal and external customers.
- Able to learn about product functionality and various quality control methods.
- Can troubleshoot basic order issues and strives to find a path forward despite obstacles.
- Ability to think in terms of process. Can visualize steps and sequencing. Is able to distinguish what adds value.
Salary Range: $45,000 - $52,000
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